PROJECT DURATION

Approximately 3 months

Type of management

Turnkey Staffing Solution, Project-Wide Budget Control, Multi-Stakeholder Management, Special Events within Experience Centre

Execution delivery

Drafting, recruiting, planning, training, and overseeing all operational teams including security, FOH hostesses, maintenance, and cleaners.

DEFINED IMPACT

Delivered an unparalleled guest experience through meticulous planning and execution of all operational facets, ensuring positive and memorable interactions.

Audience profile

WWE fans, local and international visitors, families, and general public.

Insights

Elevating Fan Engagement

The inaugural WWE Experience Centre in Riyadh was a groundbreaking project aimed at delivering a seamless and interactive guest experience. By focusing on every detail, from security to maintenance, HQWS ensured that visitors enjoyed a positive and memorable experience. The project exemplified HQWS's commitment to excellence in operational management and guest engagement.

What Did We Do

What Did We Do

HQWS was responsible for drafting staff plans, locations, policies, schedules, and other personnel management tools. We recruited, trained, and oversaw all operational teams to ensure the smooth running of the WWE Experience Centre.

What were the challenges

What were the challenges

Ensuring flawless execution of operational tasks across multiple teams, managing budget constraints, and coordinating with various stakeholders to create a cohesive and engaging experience for guests.

Solution

Streamlined Guest Experience

HQWS successfully delivered a seamless guest experience by meticulously planning and executing every aspect of the WWE Experience Centre's operations. Our comprehensive approach ensured that all visitors enjoyed an engaging and interactive experience, solidifying the WWE Experience Centre's reputation as a premier entertainment destination.

WWE Experience Centre

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